shipping + returns

Shipping and Delivery

 
Our packages are sent via USPS. Orders typically ship within 24 hours. Delivery normally takes five to seven business days. Upgraded shipping may be requested by telephone.
Please call for an estimated delivery time. We are currently unable to ship overseas. Orders shipped to Canada will be charged an additional $15 Destination Charge.
 
Shipping Rates (USA only)

$4 Flat rate all orders

Sales Tax 
Applicable sales tax will be added where required by law. 


Once your order has shipped, you will receive an e-mail confirming that your order is on the way. Occasionally orders will require special processing by a customer service representative. In these rare cases you would be notified by email.

Return Policy

NATHAN&CO takes great pride in our merchandise and we are committed to providing you with the best possible service whether in our store or at our web site. You may exchange or return the item(s) by courier or to our store with packing list/receipt within two weeks of receiving for full store credit.

Return Merchandise may be sent to:

NATHAN&CO 
4025 Piedmont Avenue 
Oakland, CA 94611 

We have packed your merchandise with great care. Please inspect your order carefully upon delivery. Report any damages immediately and save all original packing materials for inspection or return. We will replace broken items when possible, or offer a refund on damaged items.

Contact us at (510) 428-9638.